Information for mobility impaired guests
The Messe und Congress Centrum is designed to be fully accessible. All halls are ground level and obstacle free and all entrances are easily reached. Furthermore, our service personnel are trained to help you. Please do not hesitate to contact us.
Accompanying persons can sit in the immediate vicinity of the wheelchair seat.
It is possible to borrow a wheelchair. Please contact us in advance, T: 0251/6600-140 (firstname.lastname@example.org).
Parking spaces for people with disabilities are available in sufficient numbers in the north and south car parks. The car park staff will be happy to direct you.
A sufficient number of wheelchair-accessible restrooms are available throughout the building.
The lifts in the Congress Centrum and the South Foyer are equipped for disabled access. During larger events there is always a first-aid service on the premises.
Information for hearing impaired guests
Große Halle and Congress Saal:
Visitors to concerts and shows who are hard of hearing can enjoy clear sound through our Sennheiser systems. To do so, please register with Birgit Koch, Head of Marketing, at email@example.com or by phone at +49 251-6600 140 at least three days before the event. The equipment will be loaned to you free of charge on the day of the event. An ID card will be required as a deposit.
There are hearing loops in the ceilings. Guests can set their hearing aids to "receive", no extra aids are necessary.
Information for visually impaired and blind guests
If you are arriving by public transport and require assistance please let us know in advance. We can make arrangements to pick you up from the bus or taxi stop and bring you to directly your seat. Register for this service at firstname.lastname@example.org or by telephone on +43 251-6600 140.